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Cultural Support Worker

Nanaimo Ladysmith Public Schools

Nanaimo, B.C.

Job description

Nanaimo Ladysmith Public Schools (NLPS) is seeking a skilled and dedicated Cultural Support Worker to join its International Student Education Department. Under the general direction of the Director of Instruction, or designate, and in consultation with school-based administrators, the Cultural Support Worker facilitates communications in home/school environments and provides consultation and liaison services to students and parents/guardians of the identified cultural group, to school personnel and cultural communities in the school district.

Join Our Team

NLPS resides within the traditional territories of the Snuneymuxw, Snaw-naw-as and Stz'uminus First Nations and is a proud community partner with the Tillicum Lelum Aboriginal Friendship Centre and the Mid Island Metis Nation.

Employing more than 2,200 professionals all committed to the education of more than 15,000 students, all NLPS staff are integral to the excellent education system and the positive workplaces within the district; supporting the Strategic Plan Goals of Student Success, Student and Employee Wellness, and Truth and Reconciliation.

Learn more about who we are and what we offer on our website at .

About the Role

Primary Duties and Responsibilities

  • Assists professional staff to provide orientation services to students from culturally diverse backgrounds in their first or spoken language with respect to educational, social family, cultural, emotional and career needs.
  • Communicates with families and school personnel, resolving cross cultural conflict, involving community agencies, facilitating cross cultural understanding and, under the direction of the teacher, provides educational assistance to students when required.
  • Communicates between home and school regarding educational and/or social development of students as directed, and visits homes to clarify educational and cross-cultural concerns.
  • Assists teachers, administrators, psychologists and counsellors, with the placement of English Language Learner and newcomer students by obtaining information about students from members of their families concerning levels of education the students have achieved; by translating and interpreting assessment results provided by other schools; by translating relevant information from other schools; and by participating in the initial school orientation.
  • Participates in activities that build cross cultural understanding including helping to develop and deliver appropriate workshops; promoting cross cultural understanding; organizing various activities such as cooking, dance, music and art.
  • Facilitates academic assistance in collaboration with other school personnel and assists with school integration and orientation activities. Encourages parental involvement in school activities.
  • May be required to provide services at more than one location with the district.
  • Assists students to build self esteem and to become role models within the framework (context) of their culture, school and community.
  • May on occasion be required to perform other related duties as assigned.

Required Qualifications and Experience

  • High school graduation or the equivalent.
  • Specialized training in acculturation, childcare work or social work, and a minimum of two years related experience or an equivalent combination of training and experience.
  • Excellent leadership, interpersonal and communication skills.
  • Ability to maintain the confidentiality of sensitive information.
  • Demonstrated ability to establish and maintain respect for and from students.
  • Valid BC Class 5 Driver's Licence.
  • Sound written and spoken knowledge of English and proficiency in the language of students in the identified cultural group. This position will be required to have sound written and spoken knowledge of Mandarin.
  • Knowledge of culture and an understanding of the problems, concerns, strengths and traditions of the identified cultural group, together with the ability to assist with the bridging of cultures.
  • Ability to utilize a personal computer.

Assignment : This is a Continuing Full-Time (1.0 FTE) 10-Month CUPE Local 606 position due to commence as soon as possible.

Wage : The rate of pay for this position is $31.12 per hour based on a 35-hour work week.

Location: Based on operational needs, across the District.

How to Apply

To submit your application, please click on the apply button next to the job details on the job posting itself (located via: ). Applications should include a cover letter, resume, along with applicable certificates and/or diplomas etc. Please provide a minimum two professional references from supervisors or managers in a workplace or volunteer setting and please note, all successful candidates of the Nanaimo Ladysmith Public Schools are required to complete a criminal record check.

Shortlisting and interviewing will be conducted on an ongoing basis while the posting is open; with the posting remaining open until the position is filled.

To all applicants: thank you for your interest, please be advised that only those applicants being considered for shortlisting and/or shortlisted will be contacted.

Nanaimo Ladysmith Public Schools is an equal opportunity employer, committed to merit-based hiring and equitable employment practices.

About this occupation

This job is classed under Social and community service workers (NOC 42201) in Canada’s National Occupational Classification (NOC). Here’s how NOC describes the work in general; the posting above has the details for this job.

Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.

Typical duties

  • This group performs some or all of the following duties:
  • Review client background information, interview clients to obtain case history and prepare intake reports
  • Assess clients' relevant skill strengths and needs
  • Assist clients to sort out options and develop plans of action while providing necessary support and assistance
  • Assess and investigate eligibility for social benefits
  • Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services

Usual requirements

  • Completion of a college or university program in social work, child and youth care, psychology or other social science or health-related discipline is usually required.
  • Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements for some occupations in this unit group.
  • Social service workers may be required to be a member of a provincial regulatory body in some provinces.

All jobs in this occupationFull NOC profile

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AI Summary

What you’ll do

Provide orientation services to culturally diverse students in their first or spoken language.. Communicate with families, students, school personnel and community agencies.. Resolve cross-cultural conflicts and facilitate cross-cultural understanding.. Support educational assistance, student placement, school integration and orientation activities.. Communicate between home and school regarding students' educational and social development.. Visit homes to clarify educational and cross-cultural concerns.. Translate and interpret assessment results and relevant information from other schools.. Help develop and deliver workshops and organize cultural activities.. Encourage parental involvement in school activities.. Support students in building self-esteem and becoming role models within their culture, school and community.

What you’ll need

High school graduation or equivalent.. Specialized training in acculturation, childcare work or social work, with at least two years of related experience, or an equivalent combination of training and experience.. Excellent leadership, interpersonal and communication skills.. Ability to maintain confidentiality of sensitive information.. Ability to establish and maintain respectful relationships with students.. Valid British Columbia Class 5 driver's licence.. Sound written and spoken English and proficiency in Mandarin.. Knowledge of the identified cultural group's culture, concerns, strengths and traditions.. Ability to use a personal computer.. Successful candidates must complete a criminal record check.

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