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Dispatch Clerk - Human Resources Department

Burnaby – School District #41

District · Burnaby, B.C.

Job description

TEMPORARY TERM (10-Month) POSITION – until return of incumbent Monday to Friday, 06:30-14:00; must be flexible with start/end times

The Dispatch Clerk plays a key role within the Human Resources Department by supporting the staffing and daily operational needs of Burnaby School District. This position is responsible for coordinating substitute teacher and support staff placements, maintaining staffing records, and supporting workforce planning activities that ensure schools are staffed effectively each day.

Working closely with Human Resources staff, school administrators, and employees across the district, the Dispatch Clerk gains valuable experience in employee scheduling, workforce coordination, attendance management processes, data reporting, and customer service. This position offers an excellent entry point for individuals interested in pursuing a career in Human Resources, education administration, or business operations.

Duties and Responsibilities:

  • Determines daily vacancies, selects and contacts appropriate replacements and confirms arrangements with schools for Teachers and support staff to meet the needs of the district
  • Enters a variety of data from a variety of source materials and checks for accuracy and completeness.
  • Maintains office records and produces related reports (e.g. teacher-on-call usage, teacher absenteeism, and other statistics).
  • Performs a variety of general clerical duties.
  • Operates a variety of office equipment.
  • Performs related duties as required.

Qualifications:

  • Completion of Grade 12 or equivalent.
  • One year clerical work experience or an equivalent combination of training and/or experience.
  • Thorough knowledge of computer and software applications related to work performed.
  • Sound knowledge of office procedures.
  • Ability to communicate effectively at the level required for the job.
  • Physical ability to perform the duties and responsibilities of the job.
  • Demonstrated ability to work at the level of independence and with the degree of initiative appropriate to the position.

This is a 10-month position working 35 hours/week. Hours of work are Monday-Friday, 06:30-14:00, but candidate must be flexible with the start/end times. The hourly rate of pay is $33.52 per hour. This position offers an excellent entry point for individuals interested in pursuing a career in Human Resources, education administration or business operations. Qualified applicants should apply through Make a Future (makeafuture.ca).

Only those applicants considered for interview will be contacted.

The Burnaby School District values inclusion and embraces diversity as a strength. Our goal is for all individuals to feel a sense of belonging in a safe, supportive and welcoming community. We encourage applications from all qualified individuals, including Indigenous, Black, people of colour, all genders, LGBTQ2+ and persons with disabilities.

About this occupation

This job is classed under Personnel clerks (NOC 14102) in Canada’s National Occupational Classification (NOC). Here’s how NOC describes the work in general; the posting above has the details for this job.

Personnel clerks assist personnel officers and human resources specialists and compile, maintain and process information relating to staffing, recruitment, training, labour relations, performance evaluations and classifications. They are employed in personnel departments throughout the private and public sectors.

Typical duties

  • This group performs some or all of the following duties:
  • Process, verify and register documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications
  • Maintain and update manual and computerized filing and registration systems, and compile and prepare reports and documents relating to personnel activities
  • Respond to telephone and written enquiries from staff and the general public regarding personnel matters
  • Arrange for advertising or posting of job vacancies, assist in screening and rating of job applicants, and conduct reference checks
  • Administer and score employment tests, such as keyboarding and proofreading tests

Usual requirements

  • Completion of secondary school is usually required.
  • Completion of college or other courses in personnel administration may be required.
  • Some clerical experience may be required.

All jobs in this occupationFull NOC profile

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AI Summary

What you’ll do

Determine daily vacancies and select appropriate replacements. Contact replacement teachers and support staff. Confirm staffing arrangements with schools. Enter data from various source materials. Check data for accuracy and completeness. Maintain office records. Produce staffing and absenteeism reports. Perform general clerical duties. Operate office equipment

What you’ll need

Completion of Grade 12 or equivalent. One year of clerical work experience or an equivalent combination of training and experience. Thorough knowledge of computer and software applications related to the work. Sound knowledge of office procedures. Effective communication skills. Physical ability to perform the duties. Ability to work independently and demonstrate appropriate initiative. Flexibility with start and end times

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