Manager, Financial Services (Temporary)

Position Summary:

Reporting to the Manager, Payroll, the Manager, Financial Services (Temporary) supports the implementation and deployment of Sparkrock HRP system. The role assists with implementation activities related to payroll, human resources, and financial reporting.

The Manager is a temporary member of the finance department who analyzes data to support payroll and participates in decision-making processes. The Manager develops and delivers training and information sessions for staff throughout the district, maintains clear communication, and takes personal responsibility for positive interactions and professional working relationships.

Responsibilities:

• Analyzes and processes large volumes of data from multiple sources, troubleshoots and resolves discrepancies, explains pay, benefits, deductions, and entitlements to employees, and responds to internal and external stakeholder inquiries. This work requires sustained concentration and adherence to inflexible deadlines.
• Provides customer service and assistance by explaining and demonstrating payroll processes and application software. Maintains a calm, professional approach under continuous pressure, including when responding to employee frustration or discourteous behaviour.
• Communicates with employees, school staff, principals, and managers to obtain and clarify information on as needed basis.
• Analyzes situations, determines appropriate courses of action, and communicates effective solutions to the stakeholders involved. Maintains the confidentiality of sensitive information throughout this work.
• Analyses complex and sensitive accounts to determine adjustments and actions.
• Tests Payroll software (Sparkrock HRP) and troubleshoot routine system problems.
• Calculates pay, benefits, and applicable adjustments in compliance with legal and regulatory requirements. Provides guidance and support to employees using online payroll applications.
• Designs and utilizes complex spreadsheets. Produces complex reports from databases using specialized software.
• Make recommendations for changes to established policies.
• Creates and maintains detailed documentation of processes, system requirements, and configurations. Uses this documentation to support transparency and transfer knowledge to other team members as required.
• Establishes methodologies for consistent work within the work unit and maintains required procedures manuals and documents.
• Conducts and oversees data cleansing activities to ensure the quality and accuracy of payroll data.
• Collaborates with leadership and departments to develop solutions that align with the district’s strategic objectives and support the implementation of new systems and processes. Ensures the system aligns with internal controls and regulatory requirements.
• Assist management in addressing accounting, financial reporting and taxation issues.
• Other duties as assigned

Qualifications:

• Bachelor’s degree in finance, accounting, business administration, or related field. Professional certification (e.g. CFA, CPA) is an asset.
• A minimum of four years of progressively responsible experience directly related to the position’s requirements and responsibilities, gained in a similar computerized financial services environment within a large organization. Public-sector experience is preferred.
• Strong understanding of computing fundamentals and technical systems to identify areas for improvement across the payroll processes.
• Advanced level knowledge of the Microsoft Office Suite of products relevant to the work, including Word, Excel and Outlook.
• Excellent analytical and problem-solving skills.
• Proven leadership skills in working with others to identify issues, design solutions, follow up with action, and evaluate results.
• Excellent communication and interpersonal skills, including the ability to negotiate and persuade others.
• Ability to organize, prioritize and schedule diverse tasks to ensure the orderly, accurate completion of work in accordance with competing deadlines and requirements.
• Ability to multi-task and process high volumes of information accurately within strict, inflexible time limitations, while maintaining comprehensive standards.
• Superior accuracy, attention to detail, and mathematical abilities.
• Ability to work independently and as part of a team.
• Ability to communicate proficiently in oral and written English utilizing the terminology of business, payroll, and benefits.
• Ability to maintain calm, professional communication under continuous pressure and respond constructively to employee frustration or discourteous behaviour.
• Reliable transportation.